Friendly Turtle

Friendly Turtle

Terms and Conditions

Policy Definition Yes No Additional Information
Does the transaction value that commissions are paid on include VAT / sales tax?
Does the transaction value that commissions are paid on include delivery charges?
Does the transaction value that commissions are paid on include credit card fees?
Does the transaction value that commissions are paid on include gift wrapping or other service charges?
Are commissions not paid out on some products or product categories?
What reasons are commissions declined?
Order cancelledIf the order is cancelled prior to shipping
Item was returnedCommission is not paid out on stock that is returned within 28 days of order date
Customer failed credit check
Breach of programme terms and conditions
Duplicate orderDuplicate orders will not have any commission paid unless duplicate order was intended. Customer will be refunded otherwise
Item was out of stockIf we are out of stock of an item and a replacement can not be found, then commission will not be paid out on this
OtherPartial commision payouts on orders where part of the order was returned