General Information
The terms of use (the "Terms") apply when an order via minifinder.se ("Website") with related pages is made by you as a consumer ("you") and the agreement is entered into between you and MiniFinder Sweden AB, Org. 556909-5697, VAT: SE556909569701 ("MiniFinder" / "we" / "us"). The terms and conditions apply to all agreements that you include with MiniFinder Sweden AB.
We reserve the right for any errors, product changes, price adjustments and any final sales. In the event of incorrect prices, we reserve the right to adjust before and after processing order. We do not take responsibility for information on any website that comes from third parties.
Contact information and other information about MiniFinder can be found at minifinder.se/.com.
Payment Method
When purchasing goods from MiniFinder several different payment methods are offered*:
- Invoice and partial payment via Klarna (Buy today and pay in 14 days or pay your purchase in parts)
- Card payment via Paypal (Credit card: Visa, MasterCard and American Express)
- Direct payment via Swish
- Bank transfer
Depending on the chosen payment method, you will be redirected to the payment service's website to complete the payment. After the payment has been completed, you will return to our website, whereupon an order confirmation will be generated and sent to the specified email address.
Klarna offers purchases with invoices and partial payment for private individuals and companies. When you accept MiniFinder's terms of use and pay with Klarna, you also agree to Klarna AB's terms and conditions.
Paypal offers secure payment for card payment via credit card and debit card. Read more about Paypal's security policy here.
Swish offers mobile direct payment. Swish number for MiniFinder Sweden AB: 123 268 21 36
* Available payment methods may vary in different countries.
Subscription & Termination
Invoicing for the MiniFinder GO service, unless otherwise agreed, is made in arrears per quarter for customers with fewer than 3 subscriptions and each month for users with 3 subscriptions or more. Invoices for invoicing monthly, quarterly, semi-annually or annually can be accepted depending on the product, volume and scope.
After the end of the term of the agreement, the subscription will be transferred to an ongoing contract with a 30-day notice period unless otherwise agreed.
Termination of a subscription is only accepted in sending an e-mail to finance@minifinder.com or regular mail to MiniFinder Sweden AB, Reveljgränd 5, 352 36 Växjö, Sweden.
Delivery
All products ordered by us are sent from MiniFinder Sweden AB, Reveljgränd 5, 352 36 Växjö, Sweden unless otherwise stated.
Shipping in Sweden
For delivery in Sweden, we offer three different delivery methods.
- Free shipping (1-3 days). Package delivery to mailbox or post office depending on the order size and value.1
- Business package (1-3 days). Package is delivered door to door.
- Express shipping (1 day). Orders before 16.00 (UTC + 1) will be shipped the same day and delivered next workday.2
Shipping abroad (Norway, EU, Worldwide)
The cost of shipping to Norway, EU or worldwide depends on the weight and size of the package. The final shipping cost is always presented at the checkout upon payment.
Depending on the value of the order, additional costs for customs handling may be added when importing goods. Contact the Customs office in the country you are importing for more information and to avoid unforeseen costs.
We cooperate with PostNord and DHL for logistics within and outside Sweden. Different services are used depending on the size, weight, value and priority of the delivery. Based on the customer's wishes, we offer alternative shipping options. Contact us for more information (info@minifinder.com).
Consumer is entitled to cancel the purchase in case of delayed delivery or if new proposed delivery time is not approved.
1 Can only be used by private consumers, not companies.
2 With reservation for large order volume, stock status or other unpredictable events. Non-completed service will be refunded within 3-5 working days.
Return Policy
According to the Swedish law on distance contracts and agreements outside business premises, you as a consumer have the right to undo your purchase. The right of withdrawal requires that you notify us no later than 14 calendar days after you received the goods. To notify us that you want to cancel your purchase and use the right of withdrawal, please contact our customer service by email (info@minifinder.com).
If you choose to use the right of withdrawal, you are responsible for the return shipping. The consumer is responsible for any risks in return shipping, including damaging or removing the product during shipping. The product must be sent back in substantially unchanged condition and in original packaging with associated packaging. In case of repairs, dents or other injuries, MiniFinder has the right to deduct the value of the goods or depreciate the reconditioning fee. When the goods are received, the purchase amount will be paid back within 10 days.
Companies do not have the right to return a product if the product packaging has been opened.
In the case of undone purchase, contact us or create a return transaction before you send the goods to us.
MiniFinder Sweden AB
Reveljgränd 5
352 36 VÄXJÖ
Sweden
Tel. +46 470-78 68 33
Email: info@minifinder.com
Warranty & Complaint
MiniFinder Sweden AB sells all electrical products with a three-year warranty according to the Consumer Purchase Act. All guarantees apply in EU/EEA.
The product warranty covers only original faults, i.e. errors that were in the product upon delivery. The product warranty does not apply to faults that arise from physical influences or after personal changes in the product's function and appearances such as remodelling, upgrading or other configuration of the product.
Manufacturing errors must be established by an approved service workshop, after which you as a customer receive a free repair, or a new product, and be replaced for any shipping costs. Does it apply, for example handling the error or misaligned product we charge you the service cost via our service workshops? This also applies in cases where no fault of the product can be read or when the damage is caused by you.
Please note that warranty and warranty rights are handled differently for companies. Companies only have the guaranteed right provided by MiniFinder. The warranty period may vary depending on what has been agreed upon for sale. Companies have no right to complain about the warranty rights from MiniFinder.
Your order confirmation or receipt is valid as a warranty certificate. Keep the document well as displaying the document is required when using a warranty.
In case of a complaint contact us or create a return case before you send the goods to us.
MiniFinder Sweden AB
Reveljgränd 5
352 36 VÄXJÖ
Sweden
Tel. +46 470-78 68 33
Email: info@minifinder.com
Privacy Policy (GDPR)
The Privacy Policy explains how we collect and use your personal information. It also describes your rights.
You can take part in MiniFinder's privacy policy here.
Support
MiniFinder offers telephone, chat and email support free of charge to all our users with devices and services provided by us.
Third party systems and/or other solutions are not covered by free support but are charged per consulted time. Contact us for more information (info@minifinder.com).
Change of the Terms
MiniFinder reserves the right to make changes to the Terms at any time. Changes to the Terms are always published on the website. Changed terms are accepted in connection with a new purchase or when visiting the website. In order to keep you updated, we recommend that you regularly visit our website to be informed about any changes in the Terms.
