| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | All travel insurance premiums are subject to an Insurance Premium Tax of 20%. |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? |  |  | |
| What reasons are commissions declined? |
| Order cancelled |  |  | If a customer does not purchase a policy, then no commission is payable. |
| Item was returned |  |  | If a customer does not purchase a policy, then no commission is payable. |
| Customer failed credit check |  |  | |
| Breach of programme terms and conditions |  |  | Breach of terms and conditions invalidates payment. |
| Duplicate order |  |  | Duplicate policies will not be processed. Only unique policies and customers are valid. |
| Item was out of stock |  |  | |
| Other |  |  | |