Keyword and Brand Name Policy
Affiliates are required to refrain from registering or bidding on our brand terms, or misspellingsor variations, on all search engine or like services. These terms include, but are not limited to:
Symprove
Symprove.com
Domains
Affiliates are not permitted to purchase, own or bid on any domain names with the word ‘symprove’ or variations or misspellings of ‘symprove’ in the URL. For example, www.symprove.com
Affiliates must not include Symprove Brand Terms, or misspelt variations of the same, in the sub-domain of their website’s URL. For example, http://symprove.affiliate.com.
Voucher Codes
Affiliates may not use any voucher codes to promote the Symprove Ltd program. Any unauthorised voucher code sales will be declined.
Untracked Orders
Symprove Ltd does not accept responsibility for untracked sales, whether as a result of anti-virus packages, certain software used for content filtering, removal/deletion of cookies or any other reason. Symprove Ltd cannot be held to honour referral fees for any such untracked visits.
Creative
Affiliates may not alter any of the banner, text links or content available through the Awin interface.
Affiliates are also requested not to hardcode banners into their sites, so updates made to those available through Awin may take immediate effect.
By applying to join the Symprove Ltd affiliate programme you are agreeing to the above conditions of membership and accept that infringement of such may result in commissions being reversed or withheld.
Electronic Insertion Order
TERMS FOR THE SYMPROVE AFFILIATE PROGRAMME
- Who we are and what are these terms about?
We are SYMPROVE LTD, registered company number 05395143, our registered office is Sandy Farm, The Sands, Farnham, Surrey GU10 1PX (“Symprove”, “Us”, “We”). This Electronic Insertion Order (“EIO”) provides the terms of our agreement with you (“you”, “your”) in relation to our Symprove Affiliate Programme facilated through the website impact.com. You have agreed to act as a brand affiliate to promote our business.
- Term
This EIO shall continue for the duration that you participate in the Symprove Affiliate Programme (“Term”). We may terminate your participation in the Symprove Affiliate Programme for convenience with immediate effect at any time during the Term.
- Brand guidelines
By participating in the Symprove Affiliate Programme, you also agree to our brand guidelines set out in schedule 1 of this EIO (“Brand Guidelines”).
- Removal of content
We may, in our sole discretion, ask you to immediately remove any social media posts or published content at any time during and after the Term.
- Your responsibilities as a member of Symprove’s Affiliate Programme
- any branding that does not belong to us;
In acting as a member of Symprove’s Affiliate Programme, you will use your best endeavours to represent our brand reasonably and in good faith, and in accordance with the Brand Guidelines.
You will ensure that your social posts do not feature or include:
- anything defamatory, offensive, indecent, or otherwise unlawful; or
- anything harmful to our reputation, or likely to bring us into disrepute.
- Your warranties
You warrant that:
- You are not subject to any contractual or other obligation that prevents, restricts, limits, or adversely affects your capacity to participate in the Symprove Affiliate Programe and comply with this EIO.
- You will not knowingly or intentionally use, enable, or facilitate any fraudulent traffic in relation to any content to the extent that the content concerned is communicated to the public by you (for example, via your social media channels).
APPENDIX 1
BRAND GUIDELINES
In representing our brand through the Symprove Affiliate Programme, you agree to the following Brand Guidelines:
What is Symprove and how do I describe it?
Symprove is a unique water-based live bacteria food supplement.
Can I say Symprove is a probiotic?
No. Please use the description above.
How can I describe my relationship with Symprove?
You are part of the Symprove Affiaite Programme and promote our brand as such. Please do not use terms such as sponsored by, promoted by, in partnership with, ambassador.
Do I need to use #ad in social posts?
When your content contains or directs people to a link or discount code that means you get paid for ‘clickthrough’s’ or sales, it counts as advertising because it is ‘affiliate marketing’. To make it sufficiently clear upfront to your followers when content is advertising you should, as an absolute minimum, include a prominent label at the beginning - don’t bury the disclosure in many other hashtags or leave it poorly contrasted with the content background.Always mark social media posts with #ad. For more information, please see the Advertising Standards Auhtority guidance on influencer marketing, including affiliate marketing https://www.asa.org.uk/resource/influencers-guide.html.
What should I say about Symprove?
We want any affiliate post to be authentic and encourage you to use your own words. Please don’t refer to any medical conditions or directly or indirectly state that taking Symprove prevents, cures or treats any disease or make health claims. Symprove is a food supplement only.
We encourage you to include the product in a way that is natural to you, along with your shot glass.
Can I talk about other products in the same post?
No, we ask you only refer to Symprove in a single post.
