| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | Yes, the transaction value that commissions are paid on include VAT |
| Does the transaction value that commissions are paid on include delivery charges? | | | Yes for standard delivery to the UK |
| Does the transaction value that commissions are paid on include credit card fees? | | | Yes, they include credit card fees |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled | | | We do not pay commission on cancelled orders |
| Item was returned | | | We do not pay commission on returned items |
| Customer failed credit check | | | We do not have a credit check system, but if there are any discrepancies on completing payments we will not pay commission |
| Breach of programme terms and conditions | | | |
| Duplicate order | | | We will only pay commission for the agreed order. |
| Item was out of stock | | | unlikely we are always in stock |
| Other | | | |
