| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | No fees |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | No such services available |
| Are commissions not paid out on some products or product categories? |  |  | |
| What reasons are commissions declined? |
| Order cancelled |  |  | Order can only be cancelled during the hour following the purchase. |
| Item was returned |  |  | Product return available only in case of faulty product. |
| Customer failed credit check |  |  | |
| Breach of programme terms and conditions |  |  | See Brand policy. |
| Duplicate order |  |  | |
| Item was out of stock |  |  | In this case the order is cancelled or another model is proposed to our customer. In the first case the transaction is rejected. |
| Other |  |  | |