| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? |  |  | |
| What reasons are commissions declined? |
| Order cancelled |  |  | Policy commissions are paid on a last-click basis, policies must be live for 90 days from policy start date with 3 consecutive months’ payment from the customer before a transaction can be approved.
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| Item was returned |  |  | |
| Customer failed credit check |  |  | |
| Breach of programme terms and conditions |  |  | |
| Duplicate order |  |  | |
| Item was out of stock |  |  | |
| Other |  |  | |