PROMO CODES
Mylee reserves the right to decline orders where, in its opinion, a promotional code is invalid for the order being placed. Promotional codes have no monetary value and cannot be exchanged for cash. Promotional codes cannot be used in conjunction with any other offers or promotions. Unless otherwise stated Promotion Codes exclude discounted items, multibuy offers, delivery fees. Please note you may only redeem one Promotion Code at a time.
To redeem your Promotion Code, please follow these simple steps:
1. Place all of the products you wish to purchase in your Basket. Click the Basket icon at the top right hand corner of our website.
2. 'View and Edit' your order. Enter your Promotion Code into the ‘Enter Discount Code’ box provided in the 'Dsicount code' section on the ‘Checkout’ page. Select 'Apply code' The page will update and the Promotion Code will be applied.
3. Click 'Proceed to checkout' you will be redirected to payment page.
ORDERING AND CANCELLING THE ORDERS
When you order online you will be asked to check all your details before placing your order by clicking on the "Proceed to check out" button. Once you have ordered goods online, please check and confirm your order status by logging in to your Account. We will also send you an e-mail confirming your order, however, please note that we shall not be responsible if our e-mail is identified by any webmail service as junk mail and undelivered/misdelivered.
Accepted Payment Methods – Online Orders
- Maestro/Switch
- Mastercard
- Visa
- Visa Debit
- Visa Electron
- Solo
Currency
The Customer shall pay the price of the goods in pound sterling. If a credit/debit card associated with a different currency is used, additional bank charges may apply.
IMPORTANT INFORMATION
For your security, your billing name and address must match that of the credit/debit card used for payment. We reserve the right to cancel any order that does not match these criteria.
CHANGES TO DELIVERY ADDRESS, METHOD OF PAYMENT AND INFORMATION ON YOUR ACCOUNT
When ordering from our Website, you can contact us to give us a different delivery address or change your method of payment. You can also e-mail us through our Website to: Select a different delivery address Change your method of payment Change your address, telephone number, other contact details
ORDER CANCELLATION
On some occasions, orders or parts of an order may be cancelled by our system due to:
- Problems with processing payment information
- Unavailability of the item(s)
- Inability to deliver to address provided
- Your request for cancellation
- Duplication of the orders
If you would like to cancel your order please e-mail info@mylee.co.uk with your order number. If your order has already been dispatched, we will notify you of this fact. Then once you receive the item(s), please return them in accordance with the Returns Procedure below.
RETURNS PROCEDURE
Mylee.co.uk offers a 30-day-returns guarantee on all orders. You have the right to return your goods within 30 days of receiving them, though this does not apply to items that have been altered, are missing labels or have signs of having been used or damaged. If you wish to return any goods using our 30 day returns guarantee you must inform us within 14 days of receiving your order and reasonable care must be taken to ensure the goods remain in good condition. All costs for sending goods back are at the expense of the buyer and we do not cover those costs.
If you opt to return the goods you purchased, we strongly advise requesting proof of postage as Mylee.co.uk is not responsible for goods missing in transit. Incorrect orders can be corrected subject to stock availability and additional postal charges are to be paid for by the buyer. If you receive an item that was not ordered by you and this was a mistake on our part, we will exchange the item at no extra cost. All goods must be returned by recorded delivery before a replacement can be sent.
Please note: Any items returned to us as a result of not being collected by the buyer or if an incorrect address was supplied, you are subject to a £3.99 deduction/charge if a refund or re-delivery is requested.
User Generated Content Terms of Use
1. Introduction
a) These terms and conditions (“Terms”) apply to our use of any words, pictures, images, data, information or any other piece of content created by you (“Content”) that you upload, post or share using third party websites or platforms including but not limited to Instagram, Facebook, Pinterest, YouTube, Snapchat and Twitter (the “Third Party Platforms”) and which we use on our website, in other marketing channels or in any HSNF owned social media platforms (“HSNF Media”). For further information please also read our Privacy Policy [https://www.mylee.co.uk/our-privacy-policy].
b) The use of your Content is carried out by HSNF Limited and/or its direct and indirect affiliates and subsidiaries (collectively, "HSNF").
c) You consent to and acknowledge the use of any personal data associated with your Content by HSNF on the terms of the HSNF Privacy Policy.
d) If we would like to use your Content in any HSNF Media, we will contact you on the relevant Third Party Platform and/or via any other digital media (such as email) to ask for your consent to use your Content. We will ask you to reply to us with the hashtag “#yesHSNF” if you agree to allow us to use your Content in HSNF Media. Once you have given your consent to us in this way, you agree to be bound by these terms and conditions as well as the terms of use of any relevant Third Party Platform.
e) You must respond directly to us within the same chat, thread or by private message using the hashtag “#yesHSNF” in order to release the agreed Content to us. If we do not receive your response within 7 days from the date we contacted you, we will assume that you do not consent to our use of your Content and your Content will not be used by us in any HSNF Media.
2. You and Your Content
You should only grant us permission to use your Content, if the following conditions are met:
i. You are 18 years or older;
ii. If minors are depicted in your Content, you are a parent/guardian with legal responsibility for any minors depicted in the Content;
iii. You grant permission for HSNF to process and use your name, social media handle, image, likeness and/or other personal information in connection with using your Content as contemplated by these Terms;
iv. You have permission from any and all third parties appearing in your Content for HSNF to process and use their names, social media handles, images or likenesses and/or other personal information in connection with using your Content as contemplated by these Terms;
v. You own or otherwise control the rights to use your Content and any and all elements contained within the Content; and
vi. Your Content, and HSNF’s proposed use of your Content pursuant to these Terms, does not infringe or violate the rights of any third parties, including but not limited to intellectual property rights, copyright, trade marks, patent, defamation or confidentiality.
vii. It is not necessary to purchase anything from HSNF in order to contribute Content to HSNF Media.
3. Rights of use
a) You shall at all times retain ownership of your Content.
b) You hereby grant to HSNF a non-exclusive, royalty-free, worldwide, sub-licensable right to use your Content by displaying it on any of HSNF’s websites, social media channels, in dealerships and/or in other advertising.
c) HSNF may use, reproduce, distribute, combine with other materials, alter and/or edit your Photos in any manner in its sole discretion, with no obligation to you whatsoever.
d) HSNF’s rights set out above shall expire 3 years after your acceptance of HSNF’s request to use your Content. You may revoke HSNF’s rights to use your Content before the expiry of HSNF’s rights by:
i. Removing your Content from the underlying social media platform on which you agreed to allow HSNF to use your Content; or
ii. Emailing HSNF stating that you no longer wish HSNF to use your Content at help@hsnf.co.uk
e) If you revoke HSNF’s rights to use your Content as set out above, HSNF shall stop using your Content within 20 days.
4. You and HSNF
a) HSNF is not required to use your Content, even if you have accepted HSNF’s request to use it. HSNF may choose to use, use and stop using, reuse or not use your Content at any time.
b) You acknowledge that HSNF is not responsible for, and has no liability for, any use of all or any part of your Content outside of the uses contemplated by these Terms. You agree to release HSNF, along with its respective officers, directors, employees, agents, licensees and successors from any and all claims that you or any persons acting on your behalf have or may have relating to the use of your Content in accordance with these Terms.
c) You hereby release and discharge HSNF from all and any obligation to pay you for any use of your Congtent and any of the intellectual property rights contained therein in connection with the uses described above.
d) To the extent it is permitted by law to do so, we accept no liability for any damage, injury or loss suffered due to our use of your Content.
e) We will only use personal information supplied by you for the purposes of posting your Content, unless you provide your consent for us to use your personal information for any other agreed purpose.
f) These terms are governed by English law and any disputes in relation to them are subject to the exclusive jurisdiction of the English courts.
