Commissions are most commonly declined due to a sale been allocated to a different marketing channel, use of unauthorised discount codes, accepting a free gift, the same order being recorded twice and due to the customer cancelling or returning their order. This will be flagged in the decline reason.
Chisholm Hunter allow the below promotional types of affiliates on the programme:
- CashBack
- Community
- Content
- Email
- Loyalty
Sites with the below content are not allowed:
Adult sites, gambling sites, sites which promote violence or unseemly behaviour. Any sites not appropriate to our brand.
Only Chisholm Hunter approved publishers may sell Chisholm Hunter products over the phone.
Without express permission to sell to customers over the phone, any publisher found engaging in this activity will be immediately removed from the programme and their commission's will be declined.
Subnetworks
- If you operate a subnetwork through your publisher account you must inform the Chisholm Hunter affiliate team and a list of all URLs promoting Chisholm Hunter should be supplied. Chisholm Hunter reserve the right to decline individual URLs if not deemed editorially appropriate.
- Any URL providing more than 5% of your sales volume should be tracked into a secondary PID for legal and audit purposes unless agreed otherwise in writing with Chisholm Hunter.
- Any URL which joins a subnetwork will join on the Standard Awin Programme rates unless agreed otherwise in writing with Chisholm Hunter.
- Failure to adhere to these conditions may result in immediate removal from the Chisholm Hunter programme of either the URL and / or where necessary, the subnetwork.
Disputed transactions
The merchant will investigate disputed transactions within 75 days from submission.
Affiliate Removals
Awin will review all affiliates on a monthly basis who have been inactive for the past three months. Inactive is defined in this instance as any affiliate who has not driven a sale within that time period. This may result in removal from the programme. Those affiliates who have been removed through inactivity are welcome to re-apply to the programme, but must go through the approval process once again.
