Mitre Affiliate Programme
Commissions:
Affiliates will be paid 7% commission on confirmed sales.
PPC
Mitre does not allow affiliates to bid on any of their trademarked terms, including miss-spells of the trademarks. Direct linking is not allowed on this programme. For a full explanation of the Trademark Guidelines view the terms and conditions for this programme below.
Mitre would like to inform its affiliates that it is restricting affiliates bidding on brand terms on all search engines. Any affiliates found to be bidding on brand terms will be removed from the programme. Any commission made on these sales will not be paid by the merchant.
Affiliates are prohibited from using Brand with Generic Terms unless an alternative agreement is in place.
Please be aware that we carefully monitor paid for search on all competitive keywords and ask for your assistance in this process.
Google or Bing Shopping
You are not permitted to run any Google or Bing Shopping related activity.
Display URLs.
You cannot operate domains which contain trademarks for the sole purpose of driving traffic from search engines.
It is important to note that affiliates must not use the display URL of (https://www.mitre.com) including any variation of this.
Any affiliate using this display URL may be removed from the programme.
Affiliates may not use trademarks term as a subdomain in their URL e.g.
Affiliates must use their own website which can include trademarks in the sub folders of the display URL e.g. www.affiliatesite.com/berghaus
Email policy
Affiliates are not permitted to send any unsolicited email ("spam") under this Affiliate programme. Should you wish to send out a Mitre email please discuss with MediaCom in the first instance.
Purchasing of domain names
Affiliates cannot use any domain names that include the Mitre brands.
Discount/Voucher Codes
Only codes that are supplied to affiliates by Mitre are valid for affiliate use. Any codes that are found to be displayed on sites that are non-approved will result in commissions being declined. Please make sure any URL strings you grab from the Mitre site are placed into the deep link generator via your own affiliate account that the URL does not contain any additional tracking information/tags as this will cause the link to not track correctly.
Online returns policy
Please note that personalised goods cannot be exchanged or refunded unless faulty. Mitre will not accept returns for personalised goods which have the incorrect spelling at the time of order confirmation. If the error is due to Mitre we will exchange or refund the goods in line with our returns procedure.
Consumers may also return goods found to be faulty under the terms of the Mitre Product Guarantee. It is essential for both hygiene and for a thorough assessment that faulty items are returned to us in a clean, dry and presentable fashion. Mitre appreciate that due to the nature of the usage of our products, soiling will occur. However, we would ask consumers to consider that these products must be handled by our staff to carry out examination and any subsequent repairs. Mitre reserve the right to refuse an inspection if the products are returned in a state unfit for handling.
For returns from within the UK, Mitre will pay the cost of the return shipping. For goods returned from outside the UK the consumer will be responsible for the cost of returning the goods. In any event Mitre will pay the costs of returning any faulty goods based on our standard postal charges that we charge on mitre.com. To return products from outside the UK please complete a returns form that can be found on mitre.com, consumers must send this back with the goods. In all cases, consumers must obtain a 'proof of posting' from whichever carrier you choose to use, as undelivered items cannot be refunded.
Upon receipt of a faulty item, an inspection takes place. If Mitre agree that the fault falls within the Mitre Product Guarantee, then the item will either be replaced or repaired free of charge with 14 days. Mitre reserve the right to reject returned goods which are not returned in accordance with the Mitre returns policy.
Trademark Guidelines
In these Terms and Conditions no licence has been granted to use any trade mark of Mitre International Limited or its affiliated companies including, without limitation, the trademarks Mitre or mitre.com or confusingly similar names.
1. Bidding directly or indirectly for any brand name featuring Mitre International Limited trademarks or any similar trademarks, misspellings or derivatives of the trade marks. This applies to all search engines.
2. Using Mitre International Limited trademarks, trademark misspellings or similar variations in the written copy on adverts, including on pay-per-click adverts in search engines.
3. As part of the main domain that would mislead the consumer to believe that the website is part of Mitre International Limited, for example, www.mitredomain.com, however it will be possible to use www.domain.com/mitre (however, this is not for use as a display URL within listings on paid search within search engines, for example, Google. or in an e-mail address).
4. Using www.mitre.com as the display URL in Google, or any other paid performance website or generally misleading the consumer into believing the advertisement is from the official www.mitre.com website. This includes all paid performance keywords.
5. For the purpose of diverting customers to websites not owned by Mitre International Limited or to give priority to websites not owned by Mitre International Limited over the website www.mitre.com.
6. Making or passing off as being owners of Mitre International Limited's trademarks or taking any action which is likely to confuse or mislead third parties to believe that the affiliates / or website are owners of Mitre International Limited's trademarks.
7. Registering any URLS that include any of Mitre International Limited's trademarks, or any version that could be mistaken for an official website of Mitre International Limited.
8. Using creatives of the Mitre International Limited in pop-up or pop-under windows, or to link to any website of Mitre International Limited by embedding them in a frame from the web site of the affiliate. It should also be clear to consumers that by clicking on the links of the website owned by Mitre International Limited they have left the website of the affiliate and are now on a website owned by Mitre International Limited and that the URL should not be masked in any way.
9. Publishers must seek approval before taking/scrapping content from the mitre.com site.
10. Using "add to favourite" campaigns that would mislead consumers to think that they are bookmarking a website of Mitre International Limited when in fact they are bookmarking the website of the affiliate / third party.
If you have any questions regarding this programme please contact the Mitre Affiliate Team.
