| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled |  |  | Commission will be declined where an order is cancelled before fulfilment. |
| Item was returned | | | Commission will be declined or adjusted where an item is returned or refunded, either fully or partially. |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | Commission may be declined where a publisher breaches EXEAT’s affiliate programme terms, including prohibited PPC activity, unauthorised voucher code use or misleading promotion. |
| Duplicate order | | | Duplicate transactions will be declined. |
| Item was out of stock | | | Commission may be declined where an order cannot be fulfilled because an item is out of stock and the customer is refunded. |
| Other | | | Commissions may also be declined or adjusted in cases of fraud, suspected fraud, self-referral, test orders, duplicate tracking, unauthorised voucher code use, unauthorised paid search activity, cancelled payments, chargebacks, full or partial refunds, ex |
