| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| For what reasons are commissions declined? |
| Order canceled |  |  | Commission declined if subscriber cancels or does not activate their paid plan within the auto-validation period. |
| Item was returned | | | Commission declined if customer requests a refund within the refund window (typically 30 days of purchase). |
| Customer failed credit check | | | Commission declined if the payment fails or the customer's payment method is invalid or rejected. |
| Breach of program terms | | | Commission declined if the publisher violates EngageBay's affiliate program terms, including prohibited promotional methods or fraudulent activity. |
| Duplicate order | | | Commission declined if the same transaction is tracked more than once due to duplicate clicks or tracking errors. |
| Item was out of stock | | | Commission declined if the referred plan or product is no longer available or has been discontinued at the time of purchase. |
| Other | | | Any additional reasons such as suspected fraud, self-referrals, or transactions outside of eligible geographic regions. |
