| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? |  |  | Commission is not paid on gift cards, gift vouchers, Pre-Loved items, VAT/sales tax, delivery charges, or other excluded categories notified in Awin or in writing. |
| What reasons are commissions declined? |
| Order cancelled | | | Commission may be declined or reversed.
|
| Item was returned | | | Commission may be declined or reversed for returned or refunded items.
|
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | Commission may be declined or reversed for returned or refunded items.
|
| Duplicate order | | | Duplicate transactions are not eligible for commission.
|
| Item was out of stock | | | Commission may be declined where the order cannot be fulfilled.
|
| Other | | | Commission may be declined for fraudulent, invalid, non-compliant or improperly tracked transactions, unauthorised voucher code use, or de-duplicated sales. |
