Spabreaks.com Affiliate Publisher Terms and Conditions
Overall
We are committed to helping our publishing partners maximise their revenue and we welcome innovation and new ways of thinking. We will reward the proper treatment of our customers, our business and our product through listening and communication with genuine partners who want to share in our business partnerships.
By accessing or participating in the Spabreaks.com programme, you accept and agree to these terms and conditions through the Rakuten Affiliate Network (B2C), as updated by us from time to time. Unless explicitly authorised otherwise by us, the following Programme restrictions apply.
Both parties warrant that at all times they shall have the full right, power and authority to enter into these terms and conditions and perform all of their obligations and grant the necessary rights in these terms and conditions.
We will monitor our partners’ adherence to these terms. If your site(s) is/are not in compliance with any terms and conditions of this agreement or we believe that you are acting inappropriately, we may: (a) remove your site(s) from the Spabreaks.com Programme; (b) terminate our relationship with you under these terms and conditions; and/or (c) require you to refund any payments made by us to you during the period of non-compliance.
We reserve the right to decide, at our sole discretion, which sites we admit into our programme. We can terminate these terms and conditions and your access to the Spabreaks.com Programme immediately at our sole discretion.
The singular use of ‘site’ shall (where appropriate) also denote the plural.
Types of Partner Sites
We are open to working with a variety of partner sites, all partners must disclose all promotional activities and URLs. We will only work with partners who provide transparency about all traffic sources and the environment in which ads are displayed. For the avoidance of doubt, a breach of this section will be a 'Breach' for the purposes of the enforcement policy. We cannot work with the following sites:
1. Sites that contain or link to any of the following (but not limited to):
- Sexually explicit material, images, language or text
- Content promoting or showing violence
- Strong political views
- AI-generated content
- Obscene or defamatory material
- Discriminatory material or opinions based on: sex, ability, religion, political views, nationality, sexual orientation, age or race
- Sites promoting gambling
- Any illegal activities or unlawfully expressed opinions or material that promotes or encourages illegal behaviour
- Promote or contain any materials which infringe or assist others to infringe the intellectual property rights of others
- Contain any spyware, malware, virus, worm, trojan horse, or other subversive, malicious, or harmful code, or any application not expressly and knowingly authorized by users prior to being downloaded or installed on their computer or other device
- Any material or opinions that would bring our brand into disrepute
- Copy or resemble the look and feel of SpaBreaks’s properties or create an impression that your Site(s) are part of SpaBreaks.
- Browser Extensions
Subnetworks specifically will be contacted prior to onboarding to establish whether they can provide a weekly breakdown of sub-publishers for traffic and sales and agree to remove any sub-publishers in violation of these terms.
CSS partners will be contacted prior to onboarding to confirm bidding strategies. CSS partners are only allowed to bid on Zombie or Adult data feeds within Awin. Any breach of this will be a "CSS Breach" for the purposes of the enforcement policy.
You are solely responsible for your site, including all content and other material that appears on the site and ensuring that you have an adequate privacy policy in place and your site does not infringe any third party rights.
2. Cash back or voucher sites
We evaluate these types of sites on a case-by-case basis, and these sites must receive our prior written consent and abide strictly to the terms here and must abide by the specifications and spirit of the IAB Affiliate Council Regulations.
3. Non-Affirmative Action
We reserve the right to reject a site that (re-)directs users or sends users directly or indirectly to SpaBreaks’s website without requiring the user to click on a link or take some other affirmative action on that intermediate site or webpage. For example: PPC Direct linking, add to favourites, toolbars, pop unders, iframes.
4. Other restrictions
- We do not make payment on sales made post-impression.
- We do not make payment on sales from forced clicks.
We do not make payment on sales from traffic generated through broad match terms without negative exclusion on Spabreaks.com brand terms (see Search Marketing Guidelines).
Cookie Window
The Spabreaks.com affiliate programme works on a 30-day cookie window. As long as a click from another marketing channel does not follow your click, you will be paid commission on transactions that occurred up to 30 days after your click took place.
Invalid Purchases
We will only pay-out on purchases that are valid and have not-been refunded within a 30-day period. We do not retroactively invalidate products that have been refunded beyond the 30 day window. Any purchases that are later successfully refunded or cancelled for any valid reason, we reserve the right to not pay out to any source affiliate for those purchases.
From time to time, we may run deals with no margin on which we are unable to pay commission. Sales for these deals will either be processed at 0% commission or will be declined post sale. You will be informed about these deals as far in advance as possible.
Notification of payment(s)
It is your sole responsibility to inform Spabreaks.com promptly if you believe that you are entitled to receive payment under these terms and conditions. In order to receive payment, you must provide written notice to Spabreaks.com containing confirmation of your entitlement to payment within:
- 180 days of the paid activity going live provided that the notice is accompanied by an insertion order signed by you and Spabreaks.com (or an individual authorised to contract on behalf of SpaBreaks); or
- 120 days of the paid activity going live if you are unable to provide an executed insertion order, where alternative evidence is provided which is deemed sufficient by SpaBreaks.
If you do not provide Spabreaks.com with written notice within these timeframes, you will not be entitled to payment.
Email De-duplication & Tracking Requirements
We will reject transactions where the last click source for the transaction is from Spabreaks.com email.
Commissions will only be paid on sales tracked by both Affiliate Window and Spabreaks.com. Any sale tracked by any other methods are not recognised by us and cannot be rewarded via commission. It is your responsibility to ensure that the traffic you refer, can be tracked via both Affiliate Window and Spabreaks.com prior to setting live a Spabreaks.com campaign. We will not consider any applications for compensation post campaign due to sales tracked in alternative ways or traffic that does not include SpaBreaks’s tracking code (see below).
You must use the click reference functionality in Affiliate Window to provide us with the Deal ID of the deal being linked to. The Deal ID can be found in the URL of each product page, and it must be contained in the click reference of each click in a standardised format. You must provide traffic to Spabreaks.com with the following url variable: “ito=SpaBreaks_affiliate_{your-AWIN-publisher-id}”. We must be able to track the referring link for all transactions for which commission is paid.
Click Ref Tracking
Publishers must turn on click-ref tracking. As an advertiser, we may, from time-to-time, request our click-ref data to better understand customer behaviour and to tweak our advertising programme. For information on implementing click-ref, please see the wiki here.
Paid Search Marketing Guidelines
You do not have the right to bid on any of the Spabreaks.com brands without prior written permissions. This includes Ad-hijacking, which is strictly forbidden. A breach of these restrictions is a "PPC Breach" for the purposes of our enforcement policy below. All publishers, including you, must negatively match against all Spabreaks.com brands or risk suspension from the programme. If there is a commercial reason why this should not apply to you as a publisher, please contact us to obtain written permission for exemption from these terms. If you obtain written permission, you should only bid on terms given by your Spabreaks.com contact.
Please see the PPC tab for further details. For the avoidance of doubt, the following words must be added to your search engine negative match list for all search engine campaigns:
- SpaBreaks
- Spa Breaks
- uk SpaBreaks
- SpaBreaks glasgow
- SpaBreaks deals
- SpaBreaks london
- SpaBreaks manchester
- SpaBreaks code
- SpaBreaks deals
- SpaBreaks discount code
- SpaBreaks promo code
- SpaBreaks voucher code
- SpaBreaks co uk
- SpaBreaks edinburgh
- SpaBreaks birmingham
- SpaBreaks belfast
- SpaBreaks cardiff
- SpaBreakss
- SpaBreaks co.uk
- SpaBreaks.uk
- www SpaBreaks co uk
- SpaBreaks spa deals
- SpaBreaks newcastle
- SpaBreaks.co uk
- SpaBreaks voucher
Use of Spabreaks.com Discount Codes
Spabreaks.com Discount codes are applicable on selected deals only. Please check the Fine Print section on a deal page to see if the deal is eligible for discount code.
If using a discount code issued by a 3rd party marketing partner or affiliate, you must complete your purchase through their customer journey for a promo code to be successfully applied to a basket.
Display Marketing
We evaluate Display Marketing on sites on a case-by-case basis, and these activities must strictly comply with the terms here and must abide by the specifications and spirit of the IAB Affiliate Council Regulations. If you engage in Display Marketing activities without written consent from us, you will be deemed to be in breach of these terms and conditions.
Promotional Code Usage
Definitions:
‘Restricted code’ – Promotional codes which will cause the transaction to be declined if used.
‘Authorised-to-display code’ – Promotional codes which the publisher has been given permission to display to their users.
Terms:
i. You may not display any promotional codes for Spabreaks.com, unless you have been given express permission to do so – either from an AWIN account manager, through an AWIN newsletter, or on a list of ‘authorised-to-display codes’ on our AWIN profile.
ii. All promotional codes are by default 'restricted codes' unless it has been explicitly agreed otherwise, in writing, by Spabreaks.com.
iii. All transactions in which a 'restricted code' has been used will be declined.
iv. You may not display any promotional codes which are broken, or are not real, or are outside their promotional period, unless express permission has been granted to do so. The promotional period of the code should be made clear to you when the permission to display said voucher is granted.
v. “Click to reveal” banners may not be used when there is no valid or current code present as this can cause confusion for the customer.
vi. The terms of any promotional codes displayed must be clearly shown.
vii. The Affiliate must negatively match against search terms for all Spabreaks.com brand name, outlined in terms earlier, plus ‘voucher’, ‘code’, and ‘promotional code’.
viii. Some promotional codes may be neither 'restricted codes', nor 'authorised-to-display codes'. In this case, affiliates may not advertise these codes, but use of these codes won't automatically cause a transaction to be declined.
ix. If any of the above terms are breached, Spabreaks.com reserves the right to decline all transactions from the offending publisher, with repeat offenders facing suspension from our program.
Other Marketing Guidelines
You may not use any form of pop-ups, pop-unders or iframes to force the cookie onto users. You may not use any form of ad injection. We do not allow toolbar affiliates onto our programme.
Subject to these terms and conditions, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable, royalty-free licence for the duration of these terms and conditions to, for the sole purpose of referring users to the Spabreaks.com site(s), reproduce and display on your site the Spabreaks.com trade name, trade mark and logo (“Spabreaks.com Mark(s)”). Your use of the Spabreaks.com Marks will comply with any reasonable instructions from us or usage guidelines which are available.
Except for above licence to use the Spabreaks.com Marks, you may not directly or indirectly use, display or refer to any Spabreaks.com Mark, URL, trade name, trademark, logo, or branding of Spabreaks.com or any corporate affiliate of Spabreaks.com or any third party (including any misspelling or substantially/confusingly similar versions), in any manner whatsoever without the prior written approval of Spabreaks.com or the applicable third party.
Enforcement policy
In the event of any breach of these terms and conditions, including but not limited to, a PPC Breach or a CCS Breach (each a "Breach"), we will follow the below enforcement process.
In respect of your first Breach, no commission will be payable to you in respect of any transactions which took place on the day(s) the Breach took place. If such commission has already been paid to you, Spabreaks.com reserves the right to a full refund of such commission and will set-off the amount of any refund against future payments payable to you ("First Breach Consequences").
In respect of your second Breach, the First Breach Consequences will apply. Commission will also be reduced to 0% with immediate effect from discovery of the Breach. The commission will not be increased until the parties have found a resolution to prevent any further Breaches and Spabreaks.com is reasonably satisfied that no further Breaches will take place.
If a third Breach is committed, Spabreaks.com have the right in its sole discretion to suspend you from the Spabreaks.com Programme.
This is the Agreement that will govern your participation in an Engagement through the AWIN Affiliate Network (B2C) with Us. Please read this Agreement and check the box on the previous page to digitally sign this Agreement. To print a copy of this Agreement, please use your browser's print command.
