| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? |  |  | |
| What reasons are commissions declined? |
| Order cancelled |  |  | Commission may be declined if the customer cancels the order before completion or fulfilment. |
| Item was returned |  |  | Commission may be declined if the order is refunded or reversed. For Mero, this mainly means refunded rather than physically returned. |
| Customer failed credit check |  |  | |
| Breach of programme terms and conditions |  |  | Commission may be declined if the publisher breaches Mero’s affiliate programme terms, including misleading promotions or unauthorised discount codes. |
| Duplicate order |  |  | Commission may be declined if the transaction is a duplicate or tracking error. |
| Item was out of stock |  |  | |
| Other |  |  | Commission may be declined in cases of fraud, payment failure, chargeback, test orders, or invalid transactions. |