Use of the website
- By accessing the Odd Bunch website or placing an order, users agree to be bound by the Terms of Service.
- Users must provide accurate and complete information when creating an account or placing orders.
- Odd Bunch reserves the right to refuse service, suspend accounts, or cancel orders at its discretion, particularly in cases of misuse or breach of terms.
Products and availability
- Odd Bunch sells fresh fruit and vegetable boxes, often containing “imperfect” or surplus produce.
- Product contents, quantities, and availability may vary week to week depending on supply.
- Images and descriptions are illustrative and not guaranteed to exactly match delivered items.
Pricing and payments
- Prices are listed in Canadian dollars and may change at any time.
- Payment is required at checkout using accepted payment methods.
- Odd Bunch may update pricing, subscription fees, or delivery charges, with changes applying to future orders.
Subscriptions and cancellations
- Subscription orders renew automatically unless paused or cancelled by the customer.
- Customers are responsible for managing their subscription (including skips or cancellations) before the stated cutoff time.
- Missed cancellation deadlines may result in charges and delivery for that cycle.
Delivery
- Delivery is available only in designated service areas.
- Delivery dates and times are estimates and not guaranteed.
- Odd Bunch is not responsible for issues caused by incorrect delivery details provided by the customer.
Refunds and issues
- Refunds or credits may be offered at Odd Bunch’s discretion for issues such as damaged or missing items.
- Customers must report problems within a specified timeframe after delivery.
Limitation of liability
- Odd Bunch limits its liability to the fullest extent permitted by law.
- The company is not liable for indirect, incidental, or consequential damages arising from use of the service or products.
Intellectual property
- All website content, branding, and materials remain the property of Odd Bunch and may not be used without permission.
Governing law
- The Terms are governed by the laws of Canada (and applicable provincial law).
