| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? |  |  | |
| What reasons are commissions declined? |
| Order cancelled |  |  | Commission will not be paid on cancelled orders. |
| Item was returned |  |  | Commission will not be paid on returned items. |
| Customer failed credit check |  |  | Commission will not be paid where payment is not successfully completed. |
| Breach of programme terms and conditions |  |  | Commission will be declined where activity does not comply with programme terms. |
| Duplicate order |  |  | Commission will only be paid on one valid transaction per order. |
| Item was out of stock |  |  | Commission will not be paid where orders cannot be fulfilled. |
| Other |  |  | Affiliate commission may also be declined in cases of suspected fraud, misuse of discount codes, unauthorised promotional methods, or where activity does not comply with programme terms. |