| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | Commissions are calculated on product value only. Delivery charges do not apply to orders on Eurmax.com (free shipping). |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| For what reasons are commissions declined? |
| Order canceled | | | Commissions will be declined for any order canceled by the customer before shipment, or canceled by us due to payment issues or fraud suspicion. Only orders that are fully processed and shipped are eligible for commission. |
| Item was returned | | | Commissions will be declined for any items returned for a full or partial refund. If only part of a multi-item order is returned, the commission will be recalculated based on the final, non-returned order value. |
| Customer failed credit check | | | Commissions will be declined for orders where the customer's payment method is declined or fails a standard credit/security check, resulting in the order not being fulfilled. |
| Breach of program terms | | | Commissions declined for sales via prohibited methods: bidding on branded keywords (if banned), spam, unauthorized coupon sites, misleading ads. Refer to full terms. |
| Duplicate order | | | Commissions will be declined for orders identified as duplicates of a previously tracked and commissioned sale. Only one commission will be paid per unique transaction. |
| Item was out of stock | | | Commissions paid only on shipped items. Temporarily out-of-stock: paid when shipped. Permanently out-of-stock: declined. Partial shipments: commission on shipped items only. |
| Other | | | Commissions may be declined for any order that does not comply with our standard validation rules, including suspected fraud, test orders placed by ourselves or our agencies, or orders that do not meet the quality standards outlined in our program terms. |
