| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | there are none such in our case |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled | | | |
| Item was returned | | | Commissions will only be reversed in the case of fraudulent orders. If a refund occurs for legitimate reasons or due to Unihost’s fault, the commission will still be paid. |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | |
| Duplicate order | | | If duplicate orders appear due to product replacement, commissions are paid for the actual fulfilled order only. Such cases are reviewed manually to avoid double payouts. |
| Item was out of stock | | | |
| Other | | | Breach of programme terms and conditions |
