| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  |
The commission calculation amount includes gift wrapping fees and delivery/express service fees |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled | | |
If the final order is cancelled, the commission will be refused |
| Item was returned | | |
If the final order is cancelled, the commission will be refused |
| Customer failed credit check | | |
No commission will be paid for orders due to payment failure or credit review failure. |
| Breach of programme terms and conditions | | |
No commission will be paid for orders due to payment failure or credit review failure. |
| Duplicate order | | |
No commission will be paid for orders due to payment failure or credit review failure. |
| Item was out of stock | | |
No commission will be paid on orders that are not fulfilled due to insufficient inventory. |
| Other | | |
If the order is unsuccessful due to system reasons or inability to fulfill the contract, the commission will be refused. |
