General
By using our website, you agree to these Terms of Service. Maisons Reverie reserves the right to update or modify these terms at any time without prior notice.
Orders & Payments
All prices are shown in GBP (£). Orders are confirmed once payment is successfully processed. We reserve the right to cancel or refuse any order in cases of suspected fraud or stock errors.
Liability
Maisons Reverie is not liable for delays or issues caused by third-party couriers or external events beyond our control. Your use of this website is at your own discretion and risk.
Order Process and Acceptance
Once you have placed an order, you will receive an email confirmation acknowledging that we have received your order. This does not mean that your order has been accepted. Acceptance of your order will occur once your items are dispatched, and you will receive a shipping confirmation email.
We reserve the right to refuse or cancel any order at any time, for reasons including but not limited to: product availability, errors in pricing or product information, or suspicion of fraudulent activity.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return your unworn and unused items within 7 days from the date of receipt for a full refund or exchange.
To initiate a return or exchange, please contact our customer service team at [insert contact email] to receive return instructions. Please note that items marked as final sale or personalized are non-returnable.
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
