| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| What reasons are commissions declined? |
| Order cancelled |  |  | Commission is paid on the net sale value (excluding VAT, shipping, and any service or gift wrap fees). Commission is not paid on cancelled, refunded, or fraudulent transactions, or orders placed using Connock staff/PR discount codes. Validation period: 30 |
| Item was returned | | | Commission is paid on the net sale value (excluding VAT, shipping, and any service or gift wrap fees). Commission is not paid on cancelled, refunded, or fraudulent transactions, or orders placed using Connock staff/PR discount codes. Validation period: 30 |
| Customer failed credit check | | | Commission is paid on the net sale value (excluding VAT, shipping, and any service or gift wrap fees). Commission is not paid on cancelled, refunded, or fraudulent transactions, or orders placed using Connock staff/PR discount codes. Validation period: 30 |
| Breach of programme terms and conditions | | | Commission is paid on the net sale value (excluding VAT, shipping, and any service or gift wrap fees). Commission is not paid on cancelled, refunded, or fraudulent transactions, or orders placed using Connock staff/PR discount codes. Validation period: 30 |
| Duplicate order | | | Commission is paid on the net sale value (excluding VAT, shipping, and any service or gift wrap fees). Commission is not paid on cancelled, refunded, or fraudulent transactions, or orders placed using Connock staff/PR discount codes. Validation period: 30 |
| Item was out of stock | | | Commission is paid on the net sale value (excluding VAT, shipping, and any service or gift wrap fees). Commission is not paid on cancelled, refunded, or fraudulent transactions, or orders placed using Connock staff/PR discount codes. Validation period: 30 |
| Other | | | Commission is paid on the net sale value (excluding VAT, shipping, and any service or gift wrap fees). Commission is not paid on cancelled, refunded, or fraudulent transactions, or orders placed using Connock staff/PR discount codes. Validation period: 30 |
