| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | We offer an optional Flexible Cancellation add-on. Commission is paid on the full booking value, including the optional cancellation protection where purchased. |
| Are commissions not paid out on some products or product categories? | | | Commission is paid on standard public tours only. Private tours, bespoke experiences, group bookings, and special events may be excluded or have alternative rates. |
| For what reasons are commissions declined? |
| Order canceled | | | |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of program terms | | | |
| Duplicate order | | | |
| Item was out of stock | | | |
| Other | | |
Commission may be declined if a tour cannot operate due to capacity limits, weather-related cancellations, or operational issues that result in the booking not being fulfilled. |
