| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | Commission is paid on public product sales only. Commission is not paid on our professional repair services, or trade/B2B sales. |
| What reasons are commissions declined? |
| Order cancelled | | | Commission will not be paid on cancelled orders. |
| Item was returned | | | Commission will not be paid on returned or refunded orders. |
| Customer failed credit check | | | |
| Breach of programme terms and conditions | | | Commission will not be paid on orders or refferals that breach our terms and conditions. |
| Duplicate order | | | Duplicate orders will be cancelled and commission will not be paid. |
| Item was out of stock | | | If items are out of stock and cancelled, commision will not be paid. |
| Other | | | Order placed using voucher code not specifically listed for use on our Awin profile. |
