True Image's Brand Philosophy
We are committed to providing high-quality products and delivering an unforgettable experience. Our founder, an engineer with over 20 years of experience in the laser printer industry, is constantly striving for improvement and innovation. Over time, we realized that genuine ink cartridges can be expensive, while alternative compatible cartridges can be unreliable. After careful consideration and research, we created True Image—a brand dedicated to providing you with the best possible experience.
What makes True Image different?
1. We Value Quality:
Our experts meticulously craft products with a passion for perfection. This commitment ensures that no detail is overlooked. This is achieved through exclusive partnerships with top-tier manufacturers who share our values. Their fully automated production lines significantly reduce the error rate compared to outdated manual methods. Trust us, we understand that quality is crucial to you.
2. We Value Customer Satisfaction:
Our simple, straightforward, and hassle-free customer service process is always focused on you. Whenever you need expert assistance, we're here to help.
3. We Care About the Environment:
Since our founding, environmental sustainability has been at the core of our operations. For this reason, we invest heavily in ensuring that every aspect of our processes meets and exceeds quality and environmental management system standards, including ISO 9001, ISO 14001, REACH, RoHS, CE, and NORDIC SWAN.