Tenancy Payments:
Affiliates must raise any queries over missing tenancies, bonuses or transactions with Awin and/or ARNE within 6 months of the transaction date or start of the tenancy period. Any queries raised after this time will not be paid out.
PPC Restrictions
Publishers may not bid on any brand terms, brand + generic, misspells or any other variation of the brand including but not limited to: arne, arneclo, arne clothing.
All publishers must negative match all Arne brand terms, misspells and variations.
Banners & Creative
Publishers must use creative supplied directly through the network. Any banners being used must be served from the network and not hardcoded into the site.
Affiliates
ARNE do not allow toolbar affiliates onto their programme.
ARNE do not allow Subnetwork affiliates onto their programme.
ARNE do not allow private We Chat promotion on affiliates joined to their programme.
We request full transparency from all publishers. This includes clear click ref and referral data. If this can't be supplied we will request weekly reporting sent direct to support and inform.
Voucher Codes
Affiliates may only promote codes that are provided through the ARNE affiliate programme.
ARNE reserves the right to withhold payment of commission if unauthorised voucher codes are used in an affiliate sale. We appreciate that consumers may use voucher codes that they have found via a site other than that which is awarded the sale and this will be investigated before decisions on commission payment are made. Any affiliate found to be displaying unauthorised codes may also have their commission set to zero until the code(s) are removed.
Voucher code terms and conditions must be clearly displayed onsite, any affiliate found promoting codes which do not have the clearly marked T&Cs available may have their commission set to zero until the T&Cs are visible.
Where voucher codes are issued with an expiry date this should be clearly displayed and codes should be removed or explicitly marked as expired after this date unless you are advised otherwise. Any affiliates displaying expired codes without marking them as being expired may be suspended from the programme. Please also ensure that you observe the IAB voucher code best practice guidelines.
Cashback
Cashback orders are not valid where a staff discount has been redeemed.
Productfeed
The ARNE feed is run via FeedOptimise. This is made available through your Affiliate Window account.
Payment
Your commission will be paid to you monthly, any queries regarding when you will receive this payment should be directed to finance@arneclo.com. Please note that we validate sales after 30 days returns window has passed, so the earliest you will see a tracked sale either approved or declined is around 90 days after the sale date. The payment of the commission will then be dependent on the time of the month that the sale is validated, and also on the payment status of the ARNE programme.
