| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? | | | Ink refills are not included in the commission structure. |
| For what reasons are commissions declined? |
| Order canceled | | | Orders cancelled by customer before shipped. Shipping orders usually takes 24 hours, if the customer cancels within 24 hours then we reserve the right to withdraw commission |
| Item was returned | | | |
| Customer failed credit check | | | |
| Breach of program terms | | | we do not accept orders originating from PPC or other paid ads. |
| Duplicate order | | | |
| Item was out of stock | | | |
| Other | | | fraud, chargeback orders |
