| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| For what reasons are commissions declined? |
| Order canceled |  |  | The customer canceled their order before it was fulfilled, so no sale was completed. |
| Item was returned | | | The customer returned the product for a refund, which voids the commission since the sale did not hold.
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| Customer failed credit check | | | The order was not approved due to a failed credit or payment verification, meaning it was never processed as a valid sale. |
| Breach of program terms | | | The affiliate violated program guidelines (e.g. bidding on brand terms, misleading promotions), which disqualifies the commission. |
| Duplicate order | | | Multiple identical orders were placed, and one or more were flagged as duplicates and canceled. |
| Item was out of stock | | | The product could not be fulfilled due to lack of inventory, so the order was not completed and no commission is due. |
| Other | | | Commissions may be declined for reasons not listed here, such as technical errors, payment disputes, or compliance issues.
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