Terms and Conditions - E-lektron GmbH
1. Company Information
Company Name: E-lektron GmbH
Address: Fabrikstraße 3, 48599 Gronau (Westfalen), NRW, Germany
Commercial Register: HRB 10969
Tax Number: 301/5811/0568
VAT ID: DE257088778
Managing Directors: Jan Toersche & Jesse Toersche
2. Prices and Payment
- All prices are shown in EUR and include statutory VAT
- Shipping costs are not included in the product prices
- Prices are subject to change without prior notice
- Payment methods: Amazon Pay, PayPal [other payment methods to be specified]
3. Shipping Costs and Delivery
Germany:
- 0-10kg: €3.90
- 10-20kg: €5.90
- 20-30kg: €7.90
- 30-40kg: €9.90
- 40-80kg: €12.90
- 80-100kg: €14.90
- 100-200kg: €17.90
- Above 200kg: €21.90
- Free shipping for orders over €1,000 (within Germany only)
EU Shipping:
- 0-15kg: €12.90
- 15-30kg: €14.90
- 30-50kg: €17.90
- 50-100kg: €24.90
- Above 100kg: €30.00
Delivery Information:
- Exact delivery times are specified in individual product descriptions
- Multiple items may be shipped together or separately depending on availability
- Customers will be promptly informed of any delivery delays
4. Return Policy
Return Period:
- 14-day return right from the date of delivery
- No reason required for returns within this period
- Items must be returned in original condition and packaging
Return Address:
E-Lektron Lager
Halberstädterstraße 14
D-33106 Paderborn
Deutschland
Return Process:
- Return documents can be requested at: https://www.ereturn.de/elektron
- Include copy of invoice or delivery note with return
- Return shipping costs are borne by the customer
5. Warranty and Repairs
Warranty Claims:
- Submit warranty claims at: https://www.ereturn.de/e-lektron
- Defective items will be inspected in our workshop
- Contact required before returning items
Post-Warranty Repairs:
- Repair service available after warranty expiration
- Cost estimate provided before repairs commence
- Repair requests at: https://www.ereturn.de/elektron
6. Electronic Waste Disposal (According to §17 ElektroG2)
- Free return and disposal with purchase of equivalent new device
- Free disposal for devices up to 25cm edge length (no purchase required)
- Return labels available at specified URLs
- No refund or replacement for disposal returns
7. Privacy and Data Protection
- Data collection and processing comply with GDPR
- Cookie usage for website functionality and analytics
- Newsletter subscription optional with unsubscribe option
- Personal data protected according to EU regulations
8. Applicable Law
- German law applies exclusively
- Place of jurisdiction: Gronau (Westfalen), Germany
- UN Convention on Contracts (CISG) excluded
9. Severability Clause
If any provision becomes invalid, all other provisions remain in effect.
Last updated: April 25, 2025
Contact for Questions:
Maxime Lindeboom
maxime@e-lektron.de
E-lektron GmbH
Fabrikstraße 3
48599 Gronau (Westfalen)
Germany
