| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? | | | |
| For what reasons are commissions declined? |
| Order canceled |  |  | Commission will be declined if the customer cancels the order before it is fulfilled. |
| Item was returned | | | If the customer returns the item and a full refund is issued, the commission for that sale will not be approved. |
| Customer failed credit check | | | If applicable: Commission will be declined if the customer does not pass a payment or fraud verification check. |
| Breach of program terms | | | Any affiliate activity that violates our programme policies, including unauthorized PPC bidding, use of misleading content, or self-referrals, will result in commission being declined. |
| Duplicate order | | | If multiple identical orders are placed in error or as part of a system glitch, only one order will be eligible for commission. Others will be declined. |
| Item was out of stock | | | If an order cannot be fulfilled due to stock unavailability, and is either cancelled or refunded, the commission will not be paid. |
| Other | | | Commission may also be declined in cases of suspected fraudulent activity, invalid customer information, or if the order was generated through an unapproved promotional method. |
