Summary

We're an award winning ISP offering FTTP broadband to rural communities

Payments

Attribution Period (Cookie Length)

30 Days

Links

Brand Guidelines

You must follow our brand guidelines at all times. We ask that you only utilise creative content that has been supplied through the network or by us directly. Any banners being used must be served from the network and not hardcoded into your site.

Description of a valid action

Commission will be paid on a completed order upon service installation.

Custom landing pages

We will consider requests for custom and co-branded landing pages, contact us for more information.

URL and ad copy restrictions

You must have agreement in place with us before using our brand.

Deep Linking

Publishers may deep link but we ask that you check tracking with us first to understand which would be the ideal page(s) to link to. We are not responsible for sales lost through incorrect deep linking.

Use of email

You are only permitted to distribute emails on our behalf if you have received express permission to do so. All copy must be approved and email lists deduplicated.

You may send details of our products within your own newsletters without approval or permissions on the proviso we are not the main subject of the email. You must obtain appropriate marketing consents before sending emails to consumers.

Copy and Legal Compliance

You must comply with all instructions and guidelines we may issue from time to time in respect of the presentation and/or display of marketing materials. You will correct any errors immediately and remove any copy or marketing materials immediately at our request. You must only use copy we provide you with. Copy from our website may be used, but must be monitored daily by publishers to ensure it is up to date.

It is the responsibility of the publisher to ensure they accurately promote our products and services.

Commissions

The commissions for Gigaclear are:

  • Default - £30

Commission rates are exclusive of VAT.

Our cookie period is 30 days.

Publisher approvals

To be accepted to the program please ensure that you apply with a fully working domain so your site can be verified and assessed.

Validation

Due to the nature of provisioning if an order has not been installed within 90 days it is assumed it will never be installed. All orders not installed within 90 days will be rejected.

Disputed Transactions

We cannot get any disputed transactions approved by the client unless the correct information has been provided. To make the validation of these as efficient as possible, all disputed transactions that come through without this information will be rejected and need to be resubmitted.

Deduplication

We perform deduplication on a last click wins basis across all online channels. Our affiliate programme is open to Publishers who manage online advertising and websites. For offline marketing proposals, please contact marketing@gigaclear.com.

PPC

You must not bid on any pure brand terms, any keyword string that includes our brand, or variations/misspells of our brand, unless formally agreed. Please ensure that you negatively match the pure brand term, and string including our brand, and any variations/misspells of our brand to ensure compliance. Failure to comply may lead to Termination.

Termination

If you are deemed to have broken these terms and conditions you may be removed immediately from the programme and/or have any commissions withheld or declined.

Complaints

You agree to assist us and/or Affiliate Window to effectively manage any consumer or regulatory complaints to resolution.