| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? | | | |
| Does the transaction value that commissions are paid on include credit card fees? | | | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? | | | |
| Are commissions not paid out on some products or product categories? |  |  | Commissions apply only to paid plans. Free trials and free-tier signups do not earn commissions. |
| For what reasons are commissions declined? |
| Order canceled | | | If the customer cancels their order before the payment is processed. |
| Item was returned | | | If a refund is requested within the Systeme.io refund policy. |
| Customer failed credit check | | | the transaction is flagged as fraudulent or payment is declined. |
| Breach of program terms | | | If the affiliate violates Systeme.io's PPC policy, brand bidding rules, or engages in fraudulent activity. |
| Duplicate order | | | If a customer places multiple identical orders, only the first valid purchase is commissionable. |
| Item was out of stock | | | |
| Other | | | Chargebacks Fraudulent Transactions – If the purchase is later flagged as fraudulent and reversed.
Affiliate Self-Purchases – Commissions are not paid on an affiliate’s own Systeme.io purchases.
Coupon Misuse or Unauthorized Discounts |
