| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? |  |  | |
| For what reasons are commissions declined? |
| Order canceled |  |  | Commission may be declined if the order is cancelled before fulfillment or payment capture. |
| Item was returned |  |  | Commission may be declined or adjusted if the order is refunded, returned, or partially refunded. |
| Customer failed credit check |  |  | Commission may be declined if the customer's payment cannot be verified, the transaction fails fraud or risk checks, the payment is reversed, or the order is not successfully completed.
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| Breach of program terms |  |  | Commission may be declined for unauthorized PPC activity, brand bidding, misleading claims, fake reviews, cookie stuffing, self-referrals, use of outdated creatives, promotion of discontinued products, or violation of Hywell affiliate terms.
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| Duplicate order |  |  | Commission may be declined for duplicate tracking, duplicate orders, or duplicate attribution from the same customer transaction.
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| Item was out of stock |  |  | |
| Other |  |  | Commission may be declined for fraudulent transactions, test orders, replacement orders, warranty claims, unauthorized voucher use, or activity that does not comply with Awin or Hywell program rules.
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