Volant Affiliate Agreement
This agreement contains the complete terms and conditions for your participation in the Volant Affiliate Program. As used in this agreement “we”, “us”, or “Volant” means “Knarr AS”, the product owner and publisher. “Affiliate” refers to you, the applicant. “Affiliate Program” means the program managed by or on behalf of volantaroma.com by which participating entities place links on their website that connect to the volant website and for which a referral is earned.
Modification
We may modify any of the terms and conditions within this agreement at any time and at our sole discretion These modifications may include, but are not limited to changes in the scope of available referral fees, fee schedules, payment procedures and affiliate program rules. If any of the modifications are unacceptable to you, your only recourse is to terminate this agreement. Your continued participation in the program, will be construed as your acceptance of all modifications and charges.
Enrollment
To enroll in the affiliate program, you must submit an affiliate application for each website you wish to promote the products and services from Volant. Applications are reviewed on a rolling basis. Please allow 5-10 business days for processing. Volant reserves the right to deny approval into its affiliate program to any applicant that is deemed unqualified for any reason at our sole and absolute discretion. This includes, but is not limited to, the qualifying sites listed in paragraph 8 of this agreement.
Commissions
Affiliates will be paid a referral fee (“commission”), for each customer who completes a purchase through the unique affiliate link assigned to the affiliate (the “link”). Commissions will be calculated based upon the gross sales price. Gross sales price is defined as all payments received by Volant by the sale of the product, but not including any shipping and handling, sales tax, special services fees, such as gift wrapping or packaging, late charges, collection costs, import/export duties, amounts due to credit card fraud, credits given to customers, bad debt write-off and refunded products or services.
The affiliate will only be paid commissions on sales that are tracked through Volant’s online tracking system and indicate the link as the source. For a sale to generate a commission to an affiliate, the customer must complete the order form and remit full payment for the product ordered through the secure order system. Word of mouth referrals will not result in an affiliate commission. Commissions will only be paid on sales that are made when the customer clicks through qualified, correctly structured affiliate links. Properly coded links are the sole responsibility of the affiliate.
The commission rate will be 10% of the Gross sales price of each completed purchase made through the affiliate link after payment to Volant. Volant reserves the right to change and or amend the commission rate structure at any time, in our sole discretion. This includes an increase in commissions during a limited time special promotion.
Affiliates may not purchase the Volant products or services through his/her own link for personal use and receive a commission on that sale.
Commissions will not be paid on any sale or amount attributed to spam or credit card fraud.
Payment
ShareASale pays affiliates on the 20th of each month for the previous month’s transactions (unless the Volant has an extended lock date). If the 20th falls on a U.S. Holiday or a weekend, then payments are sent the following business day. Commissions will be adjusted for orders that are cancelled, delinquent, returned or where payment is otherwise refunded to the purchaser.
Order Fulfillment
Volant will be solely responsible for processing every order placed by a customer via affiliate links. Affiliates are not authorized to collect payments or sell any Volant products or services from other websites as a “reseller” and no “resale” rights are granted in ANY way. Affiliates are not authorized to sell any of these products or services on ebay or any other auction sites. Volant will also be solely responsible for a ll customer service inquiries.
Customers who purchase products and services through the Volant affiliate program will be deemed to be customers of Volant. Accordingly, all rules, policies, and operating procedures concerning customer orders and services will apply to those customers, including our rules of privacy and confidentiality. We may change our policies and operating procedures at any time, without notice. Prices and availability of our products and services may vary from time to time as well.
Term and Termination
The term of this agreement (the “Term”) will begin upon our acceptance of your site and your acceptance of this agreement and will end when terminated by either party. Either Volant or the affiliate may terminate this agreement at any time, with or without cause, by giving the other thirty (30) days written notice of termination. Upon the termination of this agreement for any reason, all licenses granted hereunder shall immediately terminate and you will immediately cease use of, and remove from Affiliates website, all links to the Volant websites, all Volant trademarks and logos, all other Volant marks and all other materials provided in connection with this program. You are only eligible to earn commissions on sales occurring during the Term and commissions earned through the date of termination will remain payable only if the product orders are not canceled. Volant may withhold final payment for a reasonable time to ensure against cancellations.
Qualifying Sites
Volant reserves the right to refuse any site entry into the Volant affiliate program based on site content. Sites that do not qualify for the affiliate program include, but are not limited to sites which:
- Promote sexually explicit material
- Promote violence
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
- Promote illegal activities
- List coupon codes or discounts that were not officially provided to them by Volant. Want to promote a coupon? Contact us and we can work with you. You may not promote coupon codes you may have found elsewhere online. Doing so can result in termination of your affiliate account and withholding of commissions for violating our Affiliate Program;
- Infringe or otherwise violate any copyright, trademark, or other intellectual property rights of Volantor any other individual or company
Return Policy
Volant products and services usually have a 30 day money back guarantee. There are chances that customers ask for a refund. So in order for an affiliate to get paid, the product refund period has to end. If a customer that you refer asks for a refund or the transaction is cancelled, your commission is automatically revoked/rejected.
Intellectual Property Rights
Volant grants the affiliate during the Term, a revocable, non-exclusive, non-transferable worldwide, royalty free license to use our graphical banners (if a specific size banner ad is not available, the affiliate may contact Volant Affiliates@volantaroma.com and request a new banner size be added) and design resources located in our affiliate login area for the purposes of promoting, advertising, announcing or marketing the affiliate’s participation in the affiliate program, but reserves the right to do so at its sole discretion.
We reserve all rights, title and interest in our intellectual property rights. Use of our marks except as set forth herein are strictly prohibited.
Affiliates Duties
The following cases, include, but are not limited to examples of prohibited use and are grounds for immediate termination of affiliate’s participation in the affiliate program:
- Affiliates may not use the Volant logo, logo marks or other Volant website/branding imagery in a header graphic or in any way as to indicate they are officially affiliated or partnered with Volant, unless given written permission by Volant
- Affiliates may not use the term Volant in any variation in their site URL. (ie. Volantaroma.net, Volantcouponcodes.com, [company-name].com, etc)
- Affiliates may not promote coupons that were not provided to them personally by Volant.
- Affiliates may not host or promote “coupon stacking” sites where customers may combine coupons to receive additional discounts.
Anti-Spam Policy
Volant strictly prohibits affiliates from using spam email and other forms of internet abuse (including spamming forums, blogs and social media platforms) in an effort to increase sales.
Spam is defined as:
- Electronic mail messages addressed to a recipient with whom the sender does not have an existing business or personal relationship or is not sent at the request of, or with the express consent of, the recipient through an opt-in subscription.
- Messages posted on Usenet, forums, social media platforms and message boards that are off-topic (unrelated to the topic of discussion), cross posted to unrelated new groups, posted in excess volume, or posted against forum/message board rules. Read the forum rules if anything is unclear.
- Content posted on free blog sites for the sole purpose of keyword spamming or commenting to legitimate blogs that violate the policy of the blog owner.
- Solicitations posted to chat rooms, groups or individuals via Internet Relay Chat (IRC) or instant messaging (IM) platforms/systems.
- Certain offline activities that, while not considered spamming, are similar in nature, including distributing flyers or leaflets on private property or where prohibited by applicable rules, regulations or laws.
Volant, may undertake at its sole discretion and with or without prior notice, the following enforcement actions:
- Account termination; upon receipt of a credible complaint, Volant may investigate the complaint, and if necessary, will then terminate the affiliate. Termination results in the immediate closure of the affiliate account, the loss of all referrals and forfeiture of all commissions. At Volant discretion termination may not only result in being banned from the affiliate program, but also being banned from any other internal affiliate program.
- If you wish to report a violation of our anti-spam policy, please forward all relevant evidence to support@volantaroma.com
Relationship of Parties
Affiliates are independent contractors and nothing in this agreement will be construed to create a partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. Affiliates have no authority to make or accept any offers or representations on our behalf of Volant. Affiliates will not make any statement, whether on their site or otherwise, that reasonably would not contradict this statement.
Limitation of Liability
Volant disclaims any liability for any indirect, special, punitive or consequential damages (including without limitation, lost profits, revenue, expenditures or data) arising out of this agreement or the affiliate program. Volant entire liability arising from this agreement whether in contract or Tort will not exceed the commission amounts payable to the affiliate hereunder.
Disclaimers
We make no express or implied warranties, representations with respect to the affiliate program or an affiliate’s potential to earn income from the affiliate program. In Addition, we make no representation that the operation of websites or the links will be uninterrupted or error-free and Volant will not be liable for the consequences of any interruptions or errors.
Miscellaneous
Our failure to enforce your strict performance of any provision of this agreement will not constitute a waiver of our right to subsequently enforce such provision of this agreement.
If any of the provisions of this agreement are determined by a court to be unenforceable, they shall be severed from this agreement, and the remaining provisions shall remain in full force and effect.
By signing up with the Volant affiliate program, you acknowledge that you have read this agreement and agree to all of its terms and conditions. You have independently evaluated this program and are not relying on any representation, guarantee or statement other than as set forth in this agreement.
Qualified Transaction and compensation details
Online sales
Payout - You earn 10% of the gross sales price as defined in paragraph 5 “Commissions”
Crediting Policy - Last click
Click Referral Period - Referrals are only considered for credit if they occur within the cookie period of 30 days
Action locking - Actions in a month are locked for 15 days after the end of the month they take place in.
Payout Scheduling -
Affiliate coupon tracking - Available upon request
Affiliate Direct Links - This can be customized. Please contact us if you wish to move forward.
Special Terms
Currency - USD
Change Notification Period - Modified or canceled by email
Reversal Policy - Decided by Volant with max reversal of 100%
Paid Search Terms - Bidding on the Volant brand and trademark names or their misspellings or variations is prohibited. Search terms must all be generic. All affiliate PPC ads must go to a landing page owned and operated by the affiliate unless a specific landing page created by Volant that is customized for the affiliate (to request a custom landing page, please contact support@volantaroma.com.
