Simbye Privacy Policy
This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from www.simbye.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. We also gather details about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as “Device Information.”
We collect Device Information through the following technologies:
Cookies: Data files placed on your device or computer, often containing an anonymous unique identifier. For more details and how to disable cookies, visit All About Cookies.
Log Files: Tracks actions on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to record information on how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain details, including your name, billing address, shipping address, payment information, email address, and phone number. This information is referred to as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information we collect to fulfill any orders placed through the Site, including processing your payment, arranging shipping, and providing you with invoices and/or order confirmations. We also use this information to:
- Communicate with you.
- Screen orders for potential risk or fraud.
- Provide you with information or advertisements related to our products or services, based on the preferences you’ve shared.
We use the Device Information we collect to help screen for potential risks and fraud (particularly your IP address), and to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess marketing and advertising campaign success).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read about how Shopify uses your Personal Information here. We also use Google Analytics to understand how our customers use the Site. You can learn more about how Google uses your information here, and opt-out of Google Analytics here.
We may also share your Personal Information to comply with legal obligations, respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.
Behavioral Advertising
As described, we use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. For more information about targeted advertising, visit the Network Advertising Initiative's educational page here.
You can opt-out of targeted advertising via:
Additionally, you can opt out of certain services by visiting the Digital Advertising Alliance's opt-out portal: DigitalAdvertising Alliance.
Do Not Track
Please note, we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletion. To exercise these rights, please contact us using the details below.
If you are a European resident, we process your information to fulfill contracts we may have with you (such as processing an order) or to pursue legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
We retain your Order Information for our records unless you ask us to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal or regulatory reasons.
Contact Us
For more information about our privacy practices, or if you have any questions or wish to make a complaint, please contact us at:
Email: social@simbye.com
