Affiliate Payments
To ensure clarity and compliance with legal standards, please note the following requirements:
- Active Account Requirement: Affiliates or agencies eligible for payouts must maintain an active account. An active account is defined as having a valid credit card on file and a connected bank account.
- Referral Revenue Payment Schedule: Referral revenues will be disbursed 60 days following the payment for a plan by the referred party.
- Account Setup for Payouts: If an account is not properly configured to receive payouts (i.e., by connecting a bank account or adding a valid credit card), back payments will be limited to a maximum of three months of referral revenues.
- Payment Method: Affiliates or agencies must have a U.S.-based Stripe account or an alternative payment method approved by us, capable of accepting USD currency, to receive payouts.
- Cancellation Policy: Cancellation requests must be submitted in writing at least 30 days prior to the next invoice date.
Refunds
We aim for your satisfaction with your Subscription to our Services. All refunds are at our sole discretion. Refunds are not offered for accounts suspended or terminated for compliance reasons, nor for non-use. This means that if you pay for Maximiz.ai but do not log in, turn off your script, or do not collect contacts for any period, you are not entitled to a refund. If you believe you are entitled to a refund, please use the Support Portal or the ‘Contact Us’ form. We will review each request on a case-by-case basis within 30 days.
Termination of Your Subscription
- Cancellation Process: You may cancel your Subscription at any time via the Account dashboard. Please note that voice mails are not considered valid cancellation requests. If you do not submit your cancellation through the Account dashboard, Support Portal, or ‘Contact Us’ form, we are not obligated to provide a refund for any prior unused time.
- Notice Period: A 30-day notice prior to the end of your subscription term is required to cancel your Subscription.
- Access Post-Cancellation: Upon cancellation, you will retain access to the Services until the end of your current Subscription period. After this period, access to the Services may be immediately disabled, and some User Content may become inaccessible, deleted, or removed.
- Liability for Losses: We are not responsible for any losses incurred due to your inability to access features of our Services or any User Content stored within them following cancellation.
- Non-Payment: If you fail to pay or if payments are overdue, Maximiz.ai reserves the right to suspend or terminate your access to the paid features of our Services without liability.
