| Does the transaction value that commissions are paid on include VAT / sales tax? |  |  | transaction includes VAT this will deducted and commission based on the NET value |
| Does the transaction value that commissions are paid on include delivery charges? |  |  | |
| Does the transaction value that commissions are paid on include credit card fees? |  |  | |
| Does the transaction value that commissions are paid on include gift wrapping or other service charges? |  |  | |
| Are commissions not paid out on some products or product categories? |  |  | |
| What reasons are commissions declined? |
| Order cancelled |  |  | |
| Item was returned |  |  | |
| Customer failed credit check |  |  | |
| Breach of programme terms and conditions |  |  | |
| Duplicate order |  |  | |
| Item was out of stock |  |  | |
| Other |  |  | Incomplete checkout, incomplete telephone order, incomplete application for finance |