General Terms and Conditions
Our commission is based on the net value after VAT and excludes delivery fees. Commission is not paid on returned goods.
We are unable to ship plants to EU countries as well as Northern Ireland. Deliveries to Scottish Highlands and Channel Islands may be seasonally restricted.
Enrolment to the Affiliate Program is subject to approval by our team. We reserve the right to accept or reject any application at our sole discretion.
Commissions are paid on a monthly basis.
Offers and voucher codes
Affiliates may only use promotional voucher codes provided through the Palm Centre Ambassadors program. This may include codes supplied in the account or directly agreed with one of our team members.
We may suspend or withdraw or restrict the availability of all or any offers on our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
Email Marketing
Any affiliate seeking to do email marketing should request prior authorization before launch.
PPC and other shopping tools
'Brand Name Bidding' is strictly prohibited. Affiliates are required not to bid on our brand name, misspellings, or derivatives of the name. Furthermore, the brand name in the URLs is not allowed.
Any account found in violation of this provision will have their accounts suspended and no commission will be paid on any of these transactions.
CSS Affiliates must obtain prior approval before starting.
Branding & Creative materials
Affiliates are encouraged to use marketing materials provided by The Palm Centre. Affiliates are prohibited from making false or misleading claims about the products.
Affiliates are permitted to use the content that we supply directly through our product data feeds, which includes both the supplied product copy and product images. We do not permit affiliates unlimited use of our main website content, whether copy or image related. Please ensure you check with us if you are unsure of what is approved and prohibited, prior to publishing on the Internet.
Social Networks
Affiliates are encouraged to promote The Palm Centre through their blogs, websites, social media accounts.
Affiliates are not allowed mentions of endorsement or sponsorships in their the social media account and/or post/video. Any sponsorship or endorsement requires prior approval from the affiliate team at The Palm Centre.
Content use
Affiliates are allowed to use content supplied through data feeds or provided directly by The Palm Centre's team.
We do not allow direct use of materials gathered, compiled or scraped from the website. If unsure, please contact us prior to publishing.
