Placing an Order
All orders are subject to availability and confirmation of the order price.
When placing an order with Graham & Brown you must be over 18 years of age, be legally capable of entering into a binding contract and possess a valid credit or debit card acceptable to us.
When placing an order, we advise that you are completely happy with your order and have correctly entered any discount codes. Once your order has been placed unfortunately we are unable to make any amends. This includes adding or removing any items, making changes to any details or applying any discounts.
If you have received your order and would like to return it, you must arrange (at your own expense) to return the goods in a saleable condition, meaning the product is undamaged and the packaging is unopened and sealed. To be eligible for a refund you must return the product within 30 days of receipt and your item must be unused.
All returns must be sent to the following address (please specify your order number on all returns): Allen Distribution, c/o Graham & Brown, 1225 South Market Street, Building #19, Mechanicsburg, PA 17055
The goods will be deemed returned when received by Graham & Brown and we will issue a refund as soon as possible, within 7 working days. Please note: We are unable to accept returns on Mixed Paint, Samples of Wallpaper or any other bespoke or customised products.
Discount codes may be only be used purchasing through the account from which they were offered unless you are a new customer. Promotional discount codes may also be offered in respect any, or specific products or purchases made on the website and we reserve the right to withdraw them without any prior notice. Discount codes may not be combined with any other sales, coupons or codes unless otherwise stated. Discount codes MUST be entered at the time of purchase on the view cart page and cannot be applied or amended retrospectively.
Where voucher codes are issued with an expiry date this should be clearly displayed, and codes should be removed or explicitly marked as expired after this date unless you are advised otherwise. Any affiliates displaying expired codes without marking them as being expired may be suspended from the programme.
Promotion on non-existing codes or voucher codes not published via the platform is strictly forbidden. If any affiliates are in breach of the terms and conditions or misrepresent the brand in any way they will be removed from the program, or have their commissions set to zero.
Unless otherwise stated our wallpaper samples and paint sample pots will be excluded from all promotions.
Intellectual Property & Content
All trademarks, logos, images and content remain the property of Graham & Brown and/or its affiliates, licensors or suppliers. You are not permitted to reproduce, duplicate or manipulate any of the content and/or images without the explicit consent of Graham & Brown, unless for personal use.
Accuracy of Content
All information displayed on this website (verbal or written) is for guidance only and is provided in good faith and without warranty, and although every effort has been made to ensure all the product details, descriptions & prices are correct they are for guidance purposes only and not binding. Every effort is made to ensure that the colour and design of the product appear as accurately as possible, however the actual colours you will see can vary dependent upon your computer equipment and as such we cannot guarantee that the goods on delivery will reflect the colour on your computer. Therefore, we would highly recommend that all customers use our sampling service to check the colours prior to placing any order.
Any links from this site are for convenience purposes only and should not be deemed as an endorsement for the products or services therewith. Graham & Brown shall not be liable to any person for loss or damage arising from the use of the information contained within this site or in any linked sites.
Damage to your computer
Although we make every effort to make sure that this site is free from viruses and defects unfortunately we cannot guarantee that use of this website or those linked from it will not cause damage to your computer. Graham & Brown will not be liable for any loss or damage caused from the use of this site.
To enter, simply follow entry instructions online at www.facebook.com/grahamandbrown you must enter by date stated and there is no purchase necessary.
Summary of prize details are available online. Full details can be obtained by emailing email@example.com. Only one entry per person can be submitted and no bulk entries or entries from third parties will be accepted. You must be over 18 and a UK resident to enter any competitions run by Graham & Brown. We reserve the right to substitute the prize with one of similar value, if for any reason we are unable to supply the featured product (although we will do all we can to ensure you receive your chosen prize). The winner's name will be posted online at www.facebook.com/grahamandbrown. Prizes are drawn at random from all entrants, prizes that require a specific answer to a question will be drawn randomly from correct entries only.
The promoter's decision is final, and no correspondence will be entered into. We reserve the right to feature photographs and the names of prize winners in future publications and/or publicity. These promotions are not open to employees of Graham & Brown or their families, associated agents or anyone connected with the promotion, such as designers or affiliates.
No purchase necessary for any Graham & Brown Ltd free prize draws. Winner will be picked at random from all entries received. Entry and Closing dates are indicated clearly on all competitions and no entries will be accepted outside of these dates.
Winners will be notified by either email, phone or direct message. There are no cash alternative. The prize is not transferable or refundable. Draw is not open to employees of Graham & Brown or its agencies. Promoter’s decision is final. In the event of a dispute, no correspondence will be entered into.
The promoter is Graham & Brown Ltd, Head Office, PO Box 39, India Mill, Harwood Street, Blackburn, Lancashire, BB1 3DB. Registered No. 372481.