Summary

Ocado is the UK’s best online grocer. We bring more of what matters to our customers: unbeatable range, fair value and effortless convenience.

Payments

Attribution Period (Cookie Length)

30 Days

Links

Policy Definition Yes No Additional Information
Does the transaction value that commissions are paid on include VAT / sales tax?VAT included on relevant products, including alcoholic drinks, confectionery, crisps and savoury snacks, hot food, sports drinks, hot takeaways, ice cream and soft drinks.
Does the transaction value that commissions are paid on include delivery charges?
Does the transaction value that commissions are paid on include credit card fees?
Does the transaction value that commissions are paid on include gift wrapping or other service charges?
Are commissions not paid out on some products or product categories?
What reasons are commissions declined?
Order cancelled
Item was returned
Customer failed credit check
Breach of programme terms and conditions
Duplicate order
Item was out of stockWhere no substitution accepted by the customer
OtherCustomer has duplicate account. Traffic source was not Organic, Direct or Awin tracked link.