Terms and Conditions
CHARLES & KEITH is an international footwear, bags and accessories retailer known for its distinctive line of fast-fashion and contemporary footwear designs. Committed to delivering innovative products fusing great design and value.
Creative and text links are regularly updated in line with promotions and seasonal events, and we also provide a regularly updated product feed.
Affiliates must always promote CHARLES & KEITH in a positive, relevant manner.
All affiliates who apply to the CHARLES & KEITH affiliate program will be reviewed prior to a decision being reached. To maximise your chance of being accepted, clearly express your relevance and value to the CHARLES & KEITH programme in your application and only list the URL/URLs that you plan to feature CHARLES & KEITH on.
Any approvals, apply only to the urls provided at the time of application. You do not have permission to feature CHARLES & KEITH on any sites that are not listed in your original application.
The following affiliate sites or behaviours are not permitted:
• Under construction
• Contain adult content or are pornographic or sexually explicit
• Promote violence, discrimination, terrorism, drug use, harassment, or other illegal activities
• Use spyware or phishing techniques or are motivated by fraudulent and dishonest practises
• Adopt black hat web practices
• Work against the interest of CHARLES & KEITH
• A competitor or rival company
• Participate in fraudulent activities
Please note, this list is not exhaustive. You are encouraged to clearly express your relevance and value to the CHARLES & KEITH programme in your application. If you are rejected, please check that your URL is not in breach of any T&Cs. You may be rejected if your website does not clearly highlight an obvious relevance for promoting CHARLES & KEITH. If you wish for your application to be reconsidered, please send details of how you plan to feature CHARLES & KEITH, along with all URLs that you’d like to be considered, to email@example.com
In addition affiliates may not:
• Put the CHARLES & KEITH website into frames or use masked URLs.
• Purchase domain names which include the CHARLES & KEITH brand name, registered trademarks, nor any misspells or variations.
• Alter any of the creative or text links available through Affiliate Window interface.
• Hardcode banners into their site, so updates made to those available through Affiliate Window may take immediate effect.
CHARLES & KEITH offer all voucher code directory websites and cashback - 3% and 6% respectively.
CHARLES & KEITH offer all other affiliate partners 8% commission.
CHARLES & KEITH offer a 30 day cookie period
Publishers may not bid on any brand terms, brand + generic, misspells or any other variation of the brand
Banners & Creative
Publishers must use creative supplied directly through the network. Any banners being used must be served from the network and not hardcoded into the site.
Affiliates may only promote codes that are provided through the CHARLES & KEITH affiliate programme, either through the interface or directly from our Affiliate Manager.
CHARLES & KEITH reserves the right to withhold payment of commission if unauthorised voucher codes are used in an affiliate sale. We appreciate that consumers may use voucher codes that they have found via a site other than that which is awarded the sale and this will be investigated before decisions on commission payment are made. Any affiliate found to be displaying unauthorised codes may also have their commission set to zero until the code(s) are removed.
Voucher code terms and conditions must be clearly displayed onsite, any affiliate found promoting codes which do not have the clearly marked T&Cs available may have their commission set to zero until the T&Cs are visible.
Where voucher codes are issued with an expiry date this should be clearly displayed and codes should be removed or explicitly marked as expired after this date unless you are advised otherwise. Any affiliates displaying expired codes without marking them as being expired may be suspended from the programme. Please also ensure that you observe the IAB voucher code best practice guidelines.
Your commission will be paid to you monthly, and any queries over when you will receive this payment should be directed to firstname.lastname@example.org. Please note that we validate sales after the 30 day returns window has passed, so the earliest you will see a tracked sale either approved or declined is around 4 weeks after the sale date.
For any sales purchased through a cashback site where the sale has either not tracked into a customer's cashback account or has tracked through at the wrong amount, transaction queries can be raised through the relevant cashback partner. The customer will have 6 months from the purchase date to raise a transaction query, and any transaction queries raised after the 6 month period will not be considered.
If you have any questions or suggestions about the programme we would be happy to hear from you. Please contact email@example.com with your comments.